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FREE USPS GROUND ADVANTAGE SHIPPING on items OVER $75.00 (UNDER 1 LB.) based on the weight per item. If you can't find a part you are looking for, call or text us at 970-518-3085!
FREE USPS GROUND ADVANTAGE SHIPPING on items OVER $75.00 (UNDER 1 LB.) based on the weight per item. If you can't find a part you are looking for, call or text us at 970-518-3085!

Privacy policy

Last updated: August 4, 2026

This Privacy Policy explains how HeatMyRV ("we", "us", or "our") collects, uses, and discloses your personal information when you visit heatmyrv.com (the "Site"), use our services, or otherwise interact with us (collectively, the "Services"). "You" refers to you as a customer, website visitor, or other individual whose information we collect.

By using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

1. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and take any other steps required by law.

2. Personal Information We Collect

Information you give us directly:

  • Contact information: name, email address, phone number, shipping address, billing address
  • Order information: payment details, order confirmations, shipping details
  • Account information: username, password, and account security information if you create an account
  • Shopping information: items you view, add to your cart, or save
  • Support information: anything you share when you contact us for help

You may choose not to provide certain information, though this may limit your ability to make purchases or use some features.

Information collected automatically:

We use cookies, pixels, and similar technologies to collect information about how you use the Site, including your device and browser type, IP address, pages viewed, and interactions with our content.

Information from third parties:

  • Payment processors, who collect and process payment information to fulfill your orders
  • Advertising and analytics partners, described in Section 5

3. How We Use Your Information

  • Fulfilling orders: processing payments, arranging shipping, managing your account, providing support
  • Communicating with you: order updates, returns, exchanges, and responses to your inquiries
  • Marketing: promotional emails or messages, which you can opt out of at any time
  • Security: detecting and preventing fraud or unlawful activity
  • Improving the Services: understanding how customers use the Site

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. You can disable cookies through your browser settings, though some Site functionality may be affected.

For details on cookies used by our platform, see Shopify's cookie policy.

5. Advertising, Analytics, and Data Sharing

We use third-party advertising and analytics services, including Google and Pinterest. These services may place cookies or pixels on the Site and receive information about your browsing and purchase activity. This information may be used to measure ad performance and to show you relevant ads on other websites and platforms.

Under some state privacy laws, this activity may be considered a "sale" or "sharing" of personal information for targeted advertising, even though we receive no money for it.

We do not sell your personal information for money, and we do not share it with third parties for their own independent marketing purposes.

Your choice: You may opt out of this data sharing at any time using the "Do not sell or share my personal information" link in our website footer, or by enabling a Global Privacy Control (GPC) signal in your browser, which we honor as a valid opt-out request.

6. How We Disclose Personal Information

We may share your personal information with:

  • Service providers who perform services on our behalf, such as payment processors, shipping carriers, customer support tools, and analytics providers
  • Advertising partners, as described in Section 5
  • Legal authorities, where required by law or in response to a valid legal request
  • A successor entity, in the event of a merger, acquisition, or sale of assets

7. User-Generated Content

If you post reviews or other content publicly through our Services, that content is visible to anyone. We do not control who accesses information you make publicly available.

8. Third-Party Links

Our Site may link to websites we do not control. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

9. Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children under 16. If you believe we have collected information about your child, please contact us and we will delete it.

10. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information as long as necessary to fulfill the purposes described in this policy or as required by law.

11. Your Rights and Choices

Depending on where you live — including if you are a resident of Colorado, California, or another state with a comprehensive privacy law — you may have the right to:

  • Access or know what personal information we hold about you
  • Delete your personal information, subject to certain exceptions
  • Correct inaccurate personal information
  • Obtain a portable copy of your personal information
  • Opt out of targeted advertising and the sale or sharing of your personal information
  • Withdraw consent where processing is based on consent
  • Appeal a decision we make about your request

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding. We will not discriminate against you for exercising your privacy rights.

To opt out of targeted advertising specifically, use the "Do not sell or share my personal information" link in our footer or enable Global Privacy Control in your browser.

12. Complaints

If you have a concern about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may appeal our decision, and you may also contact your state attorney general or local data protection authority. Colorado residents may contact the Colorado Attorney General's Office.

13. Contact Us

HeatMyRV
John Carrillo, Hydronic Heating Specialist, LLC
Email: support@heatmyrv.com
Phone: (720) 448-1068
Address: 7800 Miller Drive, Unit C, Frederick, CO 80504

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