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FREE USPS GROUND ADVANTAGE SHIPPING on items OVER $75.00 (UNDER 1 LB.) based on the weight per item. If you can't find a part you are looking for, call or text us at 970-518-3085!
FREE USPS GROUND ADVANTAGE SHIPPING on items OVER $75.00 (UNDER 1 LB.) based on the weight per item. If you can't find a part you are looking for, call or text us at 970-518-3085!

Terms of service

Terms of Service

Last Updated: 12/26/2024

This website, operated by HeatMyRV, provides products and services related to hydronic heating systems. By accessing and using this website, you agree to the following Terms of Service ("Terms"), which govern your use of our website and services. Please read these terms carefully before using our website. If you do not agree to these terms, you may not use our website or services.

1. Acceptance of Terms

By visiting our site and/or purchasing something from HeatMyRV, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including those additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

By using this website, you accept and agree to these Terms of Service. If you disagree with any part of these Terms, you must not access the website or use any services.

2. Privacy and Data Collection

a. Information We Collect
We collect personal information to process orders, communicate with you, and provide the best possible customer experience. This information includes:

  • Email address for sending you order updates, promotional offers, and marketing communications.
  • Phone number for order updates, customer service inquiries, and shipping purposes.
  • Billing and Shipping Information for processing your orders and ensuring timely delivery.

b. Use of Collected Information
We may use the collected information for the following purposes:

  • To process transactions and fulfill orders.
  • To provide customer support and resolve issues.
  • For marketing communications, including promotional offers, newsletters, and updates on new products related to hydronic heating systems. You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

c. Security
Your personal information is protected through secure servers and encryption technology. However, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

For more information, please review our Privacy Policy.

3. Account Creation and Security

a. Account Information
To make purchases or access certain features, you may be required to create an account on our site. You agree to provide accurate, current, and complete information during the registration process and update your details if any information changes.

b. Account Security
You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately if you suspect unauthorized access to your account.

4. Products and Pricing

a. Product Availability
Certain products or services may only be available online and may have limited quantities. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

b. Pricing
We strive to ensure the accuracy of product prices, but pricing errors may occur. In the event of a pricing error, we will notify you as soon as possible and give you the option to confirm your order at the correct price or cancel it.

c. Product Descriptions
We make every effort to accurately describe the products and services offered. However, we do not warrant that product descriptions, images, or any content on this site are entirely accurate, complete, or error-free.

5. Order Processing and Shipping

a. Order Acceptance and Cancellation
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud or product availability issues.

b. Shipping and Delivery
We will process your order promptly and ship it to the address you provide. You agree to provide accurate and complete shipping information. Delivery times may vary, and we are not responsible for delays due to third-party shipping carriers.

c. Shipping Charges
Shipping charges will be calculated at checkout based on the delivery location, weight, and size of the products being ordered.

6. Returns and Refunds

Please review our Refund Policy for details on how we handle returns, refunds, and exchanges.

7. Use of the Website

You agree to use our website only for lawful purposes and in accordance with the following rules:

  • You may not use our website for any unlawful or fraudulent activities.
  • You may not disrupt or interfere with the website’s functionality or any network connected to the website.
  • You may not upload any viruses or malicious software to the site.
  • You may not use our website to transmit spam or harmful content.

8. Optional Third-Party Tools

We may provide you with access to third-party tools or services that we do not control or monitor. Your use of such tools is entirely at your own risk, and you should review the terms and conditions of the third-party provider(s) before engaging with these tools.

9. Third-Party Links

Our site may include links to third-party websites for additional resources or product information. We do not control these websites and are not responsible for their content, accuracy, or any transactions made through them. Please review the third-party website's policies before engaging in any transactions.

10. User Comments, Feedback, and Other Submissions

If you submit feedback, suggestions, or other content (collectively "Comments"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, modify, and distribute those Comments in any medium and for any purpose. We are under no obligation to maintain your Comments in confidence or respond to them.

You agree not to submit Comments that violate any third-party rights or contain unlawful, defamatory, or offensive material.

11. Disclaimer of Warranties

Our services, products, and website are provided "as is" and "as available" without any warranties, representations, or conditions of any kind, either express or implied. We do not warrant that our website will be uninterrupted, secure, or error-free.

In no event will HeatMyRV, its affiliates, employees, or agents be liable for any damages arising from your use or inability to use the website, products, or services, including direct, indirect, incidental, special, or consequential damages.

12. Limitation of Liability

HeatMyRV shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or purchase of our products or services, even if we have been advised of the possibility of such damages. Our total liability, if any, shall not exceed the total amount paid by you for the purchase of the product or service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless HeatMyRV and its affiliates, officers, employees, and agents from any claim or demand, including reasonable attorneys' fees, arising from your violation of these Terms or your misuse of the website or services.

14. Termination

We reserve the right to suspend or terminate your access to the website and services if we believe you have violated these Terms of Service. All provisions of these Terms, including but not limited to ownership, indemnification, and limitation of liability, will survive termination.

15. Governing Law

These Terms will be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought in the courts of the United States.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time by posting the updated version on this page. Your continued use of the website after any changes to the Terms will constitute your acceptance of those changes.

17. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

HeatMyRV
John Carrillo, Hydronic Heating Specialist, LLC
Email: support@heatmyrv.com
Phone: (970) 518-3085
Address: 7800 Miller Drive, Unit C, Frederick, CO 80504

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